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This Privacy Policy describes how Spun Labs Inc. ("we," "us," or "our") collects, uses, discloses, and safeguards information when you use our tools and services (the "Services").
By accessing or using our Services, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide to Us
- Account Information: When you sign up, we collect your email address and password. If you choose to sign up through Google, we receive your name, email address, and profile picture from Google as permitted by your Google account settings.
- User Content: We collect the audio files and metadata you upload to our Services for processing.
- Communications: Records of your correspondence with us, including support requests or feedback.
- Payment Information: Billing details processed through our third-party payment processor. We do not store credit card numbers directly.
Information Collected Automatically
- Usage Data: We track how you interact with our Services, including features used, processing timestamps, and interaction patterns.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies and Tracking Technologies: We use cookies and similar technologies to maintain your session, analyze usage patterns, and improve user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and enhance our Services.
- Process your requests and respond to inquiries.
- Analyze usage patterns to optimize performance and user experience.
- Detect, prevent, and address technical issues or security threats.
- Comply with legal obligations.
3. Ownership and Rights
- Your Audio Content: You retain all ownership rights to the original audio you upload.
- Output Content: You retain full ownership and all intellectual property rights to the outputs generated by our tools.
- Model Training: By using the Services, you grant us a license to use your submitted audio specifically for the purpose of improving our models and services as described in Section 2.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., cloud hosting, analytics), subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard technical and organizational measures to protect your information and audio files against unauthorized access, alteration, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information and audio data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law or requested by you via account deletion.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access and Correction: Request a copy of your data or correction of inaccurate information.
- Deletion: Request deletion of your account and associated personal data.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at support@spunlabs.ai.
8. Third-Party Links and Integrations
Our Services may include integrations (such as Google Sign-In). We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies.
9. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Spun Labs Inc.
Email: support@spunlabs.ai